Our Story

ECI developed organically in 1994 from a chance conversation between Jerry O’Connor, owner, and President of ECI, and a former Patient Access Services Director. The Access Services Director was dissatisfied with the performance of the existing eligibility vendor and consequently asked Jerry how long it would take to form an eligibility company. From that moment and with nearly thirty years of dedicated service, ECI has remained steadfast in our mission to deliver value to both the client and the patients they serve. Responding promptly, efficiently, and affordably to our client’s needs has enabled us to become the leading third-party medical eligibility company. Today we work in partnership with some of the largest hospital systems in the DFW metroplex.

Our Mission

Bridge the gap between patients and government programs by educating, guiding, and advocating for their rights.

Vision

Becoming the leading eligibility vendor connecting patients with government programs helping them to overcome medical debt and achieve financial stability.

Our Core Values

Excellence

Driven by
our passion to excel

Compassion

Caring for
the needs of others

Innovation

Creating ways
to be extraordinary

Our Promise